We will be delivering subscription orders on Monday, Nov 11th. Any other Richmond/Vancouver deliveries will be delivered on Tuesday, Nov 12th.

Returns and Exchanges

We know sometimes things are just not the right fit...

 

 

Our pet parents' satisfaction means a lot to us, if something is not right, please contact us first.

Unfortunately, due to the nature if the product we sell, no returns will be accepted for frozen raw food or chews (i.e. bully sticks)

Please notify us if you need to return any unopened bagged treats.

Any damaged items, please notify us as soon as possible.

We will do our best to accommodate your request but reserve the right to refuse any items presented.